G2G3 BLOG

IT Communication Failure - Sport Jackets and English to English

I’ve attended eight Fusion events. This week's event leaves me motivated about the future of IT because they're talking about IT communication with the business.

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[EXCERPT] IT Communications Starter Kit

The following is an excerpt from our IT Communications Starter Kit.

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IT Communications: 6 Things IT Mucks Up When Communicating Results

Communication methods are as fast-changing as your technology. Be a student of IT program branding methods to really climb your corporate ladder.

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IT Communication: What is a Persona?

Self-admittedly, IT professionals sometimes forget the IT communication plan. We get pumped about WHAT we're changing because it involves a new shiny toy or a new capability, but we get lost in telling others why THEY should care.

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We Lied: How Many ITIL Certs Does My Team Need: Revised

It's not all about the ITIL certification.

We didn't really lie. It's just that we want to restate our position regarding ITIL training and certifications.

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