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How To Convince Your Boss It's Time For Real ITIL Training
- Julie Montgomery
- Jun 13, 2013 11:58:00 AM
- Training: IT Best Practices
Today is the day you are going to approach the boss about taking ITIL certification classes, but you need a strategy. Smart move thinking ahead, but what is your line of attack? With the economy being what it is, you are going to have to justify the expense. The boss is a shrewd business person who needs to understand the bottom line before signing off on advanced training. You definitely need a plan. You might start by explaining what ITIL is in terms anyone can comprehend.